Greystone Lodge Unit 226 Renovated Ski-In Ski-Out

Unit Overview

Bedrooms: 2

Baths: 2

Max Occ.: 8

Greystone Lodge 2 Bedroom Renovated Ski-in Ski-out Whistler Condo


Booking Details

Arrival 12/06/2018
Price Tax Total
All prices are in CAD
We accept Visa , M/C , and AMEX

About This Unit:



Renovations included the addition of a Washer/Dryer in the unit and an entirely new look for the kitchen and bathrooms and living room. New furnishings throughout!

This is a two bedroom, two bathroom family friendly ski-in ski-out vacation rental located on Blackcomb Mountain in Whistler
A king split bed in one bedroom; two queen beds in the master bedroom and a queen sofa bed pull out in the living room accommodating up to 8 individuals. Note that the Beds are Serta CONCIERGE SUITE ELITE II Pillow Top Mattresses for ultimate sleep!

The kitchen is fully stocked with flatware and cutlery and brand new cookware. Access to a private ski locker is provided at the exit of the building to the ski slopes.



Enjoy on-site management while you stay with us. We operate the front desk of Greystone Lodge for your convenience.

Highlights include:
Easily accessed from the ground floor front entrance of the building and lobby area, Two Bathrooms, A TV located in bedrooms and living room, Full Kitchen including new tile floors, Free Wireless Internet.


Greystone Lodge is located at the base of Blackcomb Mountain next to the NEW 10 Person Blackcomb Gondola and Magic Chair lifts. A boutique style condo complex with only 50 units makes Greystone Lodge one of the smaller vacation rental locations in the Benchlands neighbourhood in Whistler. The forty foot windows of the lofted units gives Greystone Lodge its stunning appearance for passers by and great mountain views for guests that occupy them.


For relaxation and convenience guests of Greystone Lodge will find an updated outdoor heated pool and NEW large hot tub along with an indoor hot tub, showers, and common area washrooms. There is a coin operated laundry facility in the building as well as a vending machine for quick snacks. Unique to Greystone Lodge is free underground parking, something hard to come by in Whistler. Guests should be warned that the underground parking has a total height limit of 6 feet 8 inches. Large SUV’s with ski racks may not fit in the underground and there is very limited over-height parking at the lodge.


Within a very short walking distance guests will find ski school, ski and snowboard rentals, bike rentals, restaurants, a liquor store, a small grocery store and various retail outlets. The walk to the main Whistler Village will take around 7-10 minutes on foot, however, a village transit bus comes every 7 minutes in the Winter and every 15 minutes during the other months. The bus stop is just a short stroll from the lobby.


Golfers can enjoy the Chateau Whistler Golf Course, one of the finest golf courses in British Columbia, just a short walk from the lodge. Lost Lake Park is located only minutes from the Greystone Lodge where guests will find great hiking, picnicking, swimming and fishing in the summer months and Nordic ski trails in the winter. The base of Blackcomb turns into a children’s paradise in the summer when it is converted into a giant playground hosting horseback riding, a climbing wall, various rides and amusements, mini-golf, and more. In addition, on summer weekends visitors can frequent the Whistler Farmer’s Market finding locally made crafts and foods also located at the base of Blackcomb Mountain.


amazing the place, views, acceso, clóset yo the mountain anda service

Manager Response

Comfortably fit a family of five (includes two teenagers). The location was ideal since it was walking distance to the Upper Village and easy ski-in/ski-out. The condo was quiet and must be insulated well because we never heard others above or below us.

Manager Response

A wonderful holiday unit in a perfect ski in/out location very well equipped. Kristy at the front desk was very friendly and helpful on every occasion.

Manager Response

Thanks for the review. All the best -Clint and Kristy @ Acer Vacations

Nice property, good location.

Manager Response

Wonderful. Unit 226 was beautiful and comfortable. Kitchen was very well stocked and the Robes were appreciated for walk to pool. Never used pool but kids were happy with them. Hot tub looked a little too cozy for me. To better improve our experience-
the equipment locker was very samll for the seven people that needed to use it and a hassle with the pad lock in addition to memorizing the 6 digit room code and room number to access pool and room. Washer and dryer didn't work properly but boot dryers were
appreciated.Also- it would be helpful if the building was better marked from the slope.

Manager Response

4 nights

Manager Response

We received a 2 bed apartment for our family (kids now too big for a 1-bed) - this worked really really well, with separate rooms, bathrooms and even TV. The layout worked, issues like the heating stopping, were sorted very quickly and professionally. One one complaint was that neighbours (ie above) did not have any consideration for any other guests, for the time of day they herded their elephants, whether they walked around the apmt in their ski boots or not at 7am.. .outside of our (and I believe Acers') immediate power but it did impact the overall experience. Proximity to slopes = excellent, facilities, pool , spa = excellent, assistance and info at front desk = very good. Getting booked and sorted early, and knowing things were sorted ahead of time = very good.

Manager Response

Thanks for your detailed review! We are very happy you enjoyed your stay! All the best -Clint Goyette @ Acer Vacations

Great trip and unit. Originally booked another unit but it had subsequently been sold. Acer Vacations quickly found other unit for us. Great location as it away from village (quiet) but close enough you can easily walk to base of blackcomb. No central A.C. but has a portable A.C. and a number of fans. Didn't bother us much as we weren't in the unit very much.

Manager Response

Thanks for the review. We are happy you enjoyed your stay with us. All the Best -Clint Goyette @ Acer Vacations

Extremely detailed email sent prior to our arrival that made arrival a breeze. The unit was clean, comfortable, and had every kitchen item we needed to cook lunch and breakfast for our family of 7. We probably could've used an extra washcloth or 2, but honestly, I didn't ask for them either, so all is good. There were plenty of towels and blankets. Location was great for our needs. The washer and drier in unit were a fantastic help. Description was accurate and helpful in choosing the unit. We would recommend this unit to friends/family.

Manager Response

Thank you for your review. We are very happy you enjoyed the unit and your stay with us. See you again soon! All the Best -Clint Goyette @ Acer Vacations

A great vacation but generally disappointed with apartment at Greystone. Had water leak that wet carpets, inconvenience of water switched on/off for a couple of days and then shared the apartment with an industrial de-humidifer for remaining week. Having spent over $8,000 this is a bit disappointing. Mgt company did provide a $100 gift voucher but not material in terms of inconvenience suffered. They also allowed us to check out 2 hours late then proceeded to lock us out of the room and go out for lunch. Both of the telephone numbers on reception diverted to the empty office behind reception so spent 30 minutes looking for someone to let us back into the room. Not the service I was expecting.

Manager Response

Thank you for taking the time to review your stay with us. It is unfortunate that your stay was inconvenienced by the failure of the PRV valve that controls the water pressure to the building. The entire maintenance team and front desk worked long hours to reduce the impact on all guests during this infrastructure failure. The area in the unit affected was a low use area as there are two entrances and we had a restoration company in within 24 hours of the event to provide a drying device. With many units affected we feel that the gift cards and the speed at which we dealt with the inconvenience was adequate. The desk is occupied from 9am -6pm daily with one lunch hour where no one is there. We provide all guests with a 24 hour number in case of emergency as well which was never used. As soon as we found that your call was unanswered we addressed the leak issue with the hot water tank. We were happy to provide a late check-out, however, there is a late check-out code required that was never communicated. I have followed up with the front desk agent who offered the late check-out and have made recommendations on better communication. We are sorry that you were inconvenienced by this miscommunication. We take your review seriously and will make adjustments to improve our services to future guests. -All the best Clint Goyette @ Acer Vacations

Everything was super easy, great booking staff and the rooms were great

Manager Response

Thanks for the review! See you again. All the Best -Clint Goyette @ Acer Vacations

It is our third stay at the Greystone and the experience is always the best

Manager Response

Thank you for the review and your loyalty to Greystone! We are very happy you enjoyed your stay! All the best -Clint Goyette @ Acer Vacations

We had a great vacation! Love the proximity to the mountain and keeping the skis downstairs in lockers (though very small). Everything worked out well for all seven of us. We swam every day, hot tub, very small--strongly recommend updating the pool area (an owner mentioned the plans were in the works). We did, however have a couple minor complaints with regards to cleanliness. When we pulled out the sleeper sofa, there were crumbs all over the mattress and inside of couch. We took a vacuum to clean them because there were so many. In addition, a few of the dishes in the cabinets were dirty (old, dried food stuck to them). In addition, the shower stall had a funny drain tile that, when not placed properly, caused the shower to fill up instead of drain. We managed all of these problems ourselves as it was just easier than bothering management.

Manager Response

Thank you for your review. We have contacted our housekeeping company to go over your remarks but please contact us next time so we can address them straight away. The pool and hot tub area are being renovated this Fall and will be larger for the coming season! We are very happy you enjoyed your stay! All the best -Clint Goyette @ Acer Vacations


Manager Response

Thanks for your review! We are very happy you enjoyed your stay! All the best -Clint Goyette @ Acer Vacations

The lodge was ideally located in a lovely quiet spot but just a very short walk/ski down the ski hill to the Wizard lift and the Upper Village amenities. A bit longer walk to the main village (still only 10 mins) where there is a much bigger choice of restaurants and bars but the free Whistler bus service can be used if your legs are too tired! The ski on/off was brilliant.. just a short level walk/ski to the Wizard Express run. The condo itself was great, very spacious, well furnished and lots of hanging space in the hallway for damp ski gear to dry. It has the best kitchen accessories we have ever had! Housekeeping once a week was a bonus but we had plenty clean towels anyway. Beds were the comfiest we have ever slept on and TVs in each bedroom as well as the lounge. The hot tub and pool were just the ticket after a hard days skiing! Clint and Dani were so helpful both before the holiday (answering my numerous emails!) and on reception during the stay.

One small negative is that we could sometimes hear the people above walking around but it wasn't all the time and only for short periods.

Our first visit to Whistler and indeed Canada, but it won't be our last and thank you for a simply great holiday!! :)

The Parry family x

Manager Response

Thank you for your extensive review of your stay with us. We look forward to your return visit! All the best -Clint Goyette @ Acer Vacations

Second time around...will keep returning. Booking is easy and friendly staff. Close to all point Whistler. Wish we could have stayed longer. Will be back next year.

Manager Response

Very happy to see you all again! See you next time! All the best -Clint Goyette @ Acer Vacations

The apartment is a nice place, it says it sleeps up to 8 people, really it is only up to 6, no more. All apliances worked properly.

Manager Response

Thank you for coming to our lodge. See you again. All the best -Clint Goyette @ Acer Vacations

Appreciated the thorough nature of the communications in advance of the rental. The property was fine and in good shape with quality beds and amenities. Was disappointed in the views straight out onto a parking lot. Not quite the alpine setting I had expected. The staff in the complex are not particularly friendly and there is an atmosphere in all the communications in the room and building for all that you cannot do. Imagine a sign that tells you that you will be charged a fee if you forget your building access code.

Manager Response

Loved our rental, spacious and well organized, will return. Thank you

Manager Response

WE are happy you enjoyed your stay with us. See you again soon. All the best -Clint Goyette @ Acer Vacations

The unit is modern, clean and well equipped. Loved the pool and hot tub. It is only a short walk into the upper village so a very convenient location. The access code system works really well and there are no cards or keystone worry about. We enjoyed VSO on Canada Day, cycling to Rainbow Park and zip lining during our three night getaway.

Manager Response

Thank you for your review. We are glad you enjoyed your summer visit to Greystone Lodge! -All the best -Clint Goyette @ Acer Vacations

Great location if you like to ski in/out and only a 10 min walk into Whistler Village. Condo very comfortable with good amenities and comfortable beds. The management team at Acer were excellent providing a great service and lots of information. The only negative with our stay would be that the we could hear the people in the apartment above us stomping around at all hours of the night which was a tad annoying. Also the pillows need replacing in the bedrooms as they are very lumpy.

Manager Response

Thank you for your review. We will review the pillows. In the future, please let us know if there is noise from above during your stay so we can address the issue while you are here. See you next time. All the best -Clint Goyette @ Acer Vacations

the location is excellent. Unit was a bit small and could use more housekeeping services.

Manager Response

Thank you for your review. This property was entirely renovated in 2015 so we will be following up with a call with regards to your ranking of the unit. As we mention several times in the rental process, housekeeping service levels depend entirely on length of stay. That said, we also offer the ability to purchase additional housekeeping service on request. We are happy you enjoyed the location. -All the best -Clint Goyette @ Acer Vacations

We stayed for 6 nights at the Greystone Lodge in Dec 2016. Perfect location with easy ski-in/out access to slopes and a quick drive to the Village. Terry cloth robes a plus and the hot tubs and pools were warm enough. Great to have ski lockers and underground parking. Responsive management and clean and well-maintained unit. Definitely would stay here again!

Manager Response

Thank you for your review! We are very happy you enjoyed your vacation with us. See you again soon. All the best -Clint Goyette @ Acer Vacations

Stayed at Greystone 226 after New Years. Great ski in/out location along Wizard chairlift. A bit of a hike to the main village but a short drive or shuttle. Front desk people were very helpful.

Manager Response

Thank you for your review. See you again next time. All the best -Clint Goyette @ Acer Vacations

This lodge is perfect for families, our kitchen was fully stocked with all the things you need to cook meals - also the lodge is easy walk to upper village for meals if you want to eat out. Staff could not have been friendlier - great experience all around and we hope to go back. We are a family of 6 - 18, 16, 14, 9 and the 'rents, so having a ski in ski out location was the best!

Manager Response

Thank you for your review. We are happy you and the family enjoyed the ski-in ski-out access! -All the best -Clint Goyette @ Acer Vacations

Greystone unit 226 is a two bedroom condo that is just above the Blackcomb base. Well equipped and ample covered parking. Pre-ordered lift tickets in our room and the on-site manager available for questions. Ski lockers provided in a good location. WiFi more than adequate.

Manager Response

Thank you for your review. -All the best -Clint Goyette @ Acer Vacations

Great find

Manager Response

Glad you had a great time! All the best -Clint Goyette @ Acer Vacations

A very pleasant stay in Greystone Lodge. Quite clost to the slopes for ski in/out and close to the bus stop.

Manager Response

Thanks for the review! We are happy you enjoyed the ski-in ski out location! All the Best -Clint Goyette @ Acer Vacations

We really enjoyed our stay. The unit is spacious and comfortable. All within easy walking distance to the Upper Village. We would stay here again.

Manager Response

Thanks for the review. We are happy you enjoyed the location. All the Best -Clint Goyette @ Acer Vacations

Pro's - Location was good as far as 4 minutes to upper viliage and 15 to central (walking)
Roomy and good kitchen facilities, sufficient towels
Con's - not enough soap and nor shampoo's; no private BBQ, central bbq was dirty;

Manager Response

Thanks for the review. We will talk to our maintenance staff regarding the BBQ. Housekeeping provides one round of soap and shampoo (hotel style) for short stays. As Greystone is not a hotel, amenities like soap and shampoo are offered only at the beginning of the stay. That said if you come to the desk we can offer you extra on request. All the Best -Clint Goyette @ Acer Vacations

Perfect room for a family get away (4 adults and 2 kids). Only downside is we had some older people in the group who struggled a bit with the walk to and from the village. Kids loved the warm pool!

Manager Response

Kids always love the pool! Glad to hear you had a good time. All the Best - Clint Goyette

A fabulous unit for a family holiday, spacious, clean and well located.

Manager Response

We are glad you and your family had a great stay! See you again soon. All the best -Clint Goyette

40-something couple, no kids in tow. Property was fine in every respect but dated. Lack of AC in the entire building made things a bit uncomfortable. The location would be great during winter where one can ski-in/ski-out, but in summer it is a bit of a hike from Whistler village. We ended up with more $10 cab rides than I had anticipated. Access and parking was easy by code and they have bike storage.

Would be totally fine place for 1 to about 5 people. Just don't expect to be wowed.

Manager Response

Thank you for your review. The walk to the village is about 10-15 minutes and is uphill(the Greystone is ski-in ski-out) on the way back. There is a free shuttle - the number 5 Village Shuttle - that runs every 15-20 minutes located 100m from the front door of Greystone Lodge. As a ski town most of the buildings are prepared for winter but the heat that summer brings can cause some discomfort. Rest assured that some owners are adding A/C similar to this unit to ensure that it is cool. We look forward to your next visit. All the best -Clint Goyette

Stayed for two nights and had a very comfortable and a very clean accommodation with a thoughtfully equipped suite to meet needs of any busineies or a recreational traveller. The staff was very friendly and accommodating.

Ross or recreation

Manager Response

We are happy you enjoyed your stay here during the ICSC. See you again soon. All the best -Clint Goyette @ Acer Vacations

Great ski in ski out location that is in perfect condition! The beds were super comfortable after a day on the mountain and then some super soaking in the outdoor hot tub. This was a great way to spend a birthday with a some of our couple friends.

Manager Response

We are happy you had a great time! See you again. All the best -Clint Goyette

On line communication was very good.
We didn't have contact with any staff during our stay.

Manager Response

Thank you for your feedback. We operate the desk daily 8:30-11am and 3pm-6pm. Sorry to have missed you. -All the best Clint Goyette

We had a wonderful stay in unit 226 of Greystone Lodge. No problems with any stage of the process; Clint and Dani were always quick to respond and very helpful. Unit is good and location fantastic for skiing. Many thanks for your help with parking query and delivery of groceries. Much appreciated.

Manager Response

Thank you for coming back to Greystone! We are always happy to help. All the best -Clint Goyette @ Acer Vacations

Condo is clean, comfortable and an easy walk down the ski slope to the upper village. Family of four would be comfortable but six would be crowded. Bathrooms are small and the beds take up most of the floor space in the bedrooms. That said it is a great place for two to four people.

Manager Response

Thank you for your review. We look forward to your return visit! -All the best -Clint Goyette @ Acer Vacations

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